Heres a list of our Frequently asked Questions and the answers.
If something is not covered in this list please drop us an email at firstname.lastname@example.org
WHAT ARE THE SHIPPING COSTS?
Delivery of any order is R75.00, but orders over R450.00 are free!
HERE DO YOU DELIVER TO?
We deliver to anywhere in South Africa.
HOW LONG WILL DELIVERY TAKE?
Delivery takes between 2 to 4 working days from when we have shipped your product. We aim to ship out deliveries immediately after you have placed your order. During sales, or right after, we might take a bit longer to pack all packages and get them delivered.
ARE THE PRODUCTS AUTHENTIC?
We sell only authentic cosmetics, purchased directly for brands or international beauty stores. We do not condone the selling counterfeit or "replica" cosmetics.
WHAT IS YOUR REFUND POLICY?
Items correctly supplied as per order cannot be returned or refunded due to hygienic reasons. Any items received damaged or broken need to be brought to our attention within 24 hours of receipt of the parcel. Should you have any queries please drop us an email and it will be dealt with accordingly.
Some products are disqualified from refunds/returns. Products which are disqualified are labeled as such in the description page of the product.